Don’t just take our word for it….

Our customer service is second-to-none, so have a look at what some of our happy clients have said:

 

Drain totally cleared

Emergency work on over flowing drain – very fast, efficient – completely cleared.
Will provided an exceptional service, explaining the issues and how to avoid future problems. The problem was cleared very quickly and we wouldn’t know he had been. Drain totally cleared.

Sarah Bull

Always reliable & trustworthy

Great company always reliable and trustworthy and expert in their trade. Would recommend to anyone.
Thanks Direct Drains.

Rare Bulldogs

Just what a purchaser needs

Excellent. Phoned at 8.30 and was done by 9.30. Amazing service. Will definitely recommend and use again if we have to. Keep up the good work boys, the service is grand. Swift and painless. Just what a purchaser needs.

Charlene Barney

CCTV Investigation

Just bought an old house whose garage wall has some cracks. The building surveyor recommended to check the drains for damage in case water was escaping and affecting the soil below the garage footings. I searched for a local CCTV drain investigation company. The service and fixed price varied a lot. I chose Anthony from Direct Drains as his price was fair and he was available sooner than other companies. My investigation showed that my drains were okay so the wall movement was likely due to shallow footings. Direct Drains offered fantastic service, was punctual, friendly and tidy. Highly recommend.

Simon Porton

Drain now works without issue

Overflowing drain when using the shower or washing machine. Direct Drains came round the next day as agreed and inspected. Once his overalls were on he scooped out muck from deep in the gully but explained there was something very solid down there possibly concrete making the drain hole very small. Managed to get the jet in and blasted out what could be moved with that method and the drain now works without issue. We discussed digging it out in future and gave an upfront cost including inspection with camera, but advised it should be fine and only to consider if the issue re-occurs or gets worse.

Levi Ball

Unblocked drain & fixed cracked pipe

I couldn’t recommend Direct Drains enough for service, courtesy and pricing. I requested their services for a blocked drain on a Friday afternoon and when they started to investigate it was apparent the job was going to take a lot longer than anticipated as my building’s manhole was not visible. They returned that evening after another job and worked tirelessly, even after dark, to sort the problem. While investigating the blocked drain they identified a cracked waste pipe which they have since fixed in a separate quality job, again at very competitive price.

Robin Elias

Very satisfied customer

Broken drain replaced between two junctions and 15m relined, plus replaced 2 manhole lids.

I was expecting 2 guys to take 2 or 3 days, and 4 guys arrived and took 1 day. Perfect minimal disruption. They were very polite and friendly. Considering the job they do they were also very smart in company uniforms. No loud radios or shouting they just got on with the job. Kept me informed of progress. The tidy up at the end was faultless you genuinely wouldn’t know they had dug a big trench lifted a patio and then replaced everything including the patio apart from not walking on it for a day. I would highly recommend this company’s staff and workmanship. Very satisfied customer.

Richard Parson

Would definitely recommend

Pitchfibre repair (re-lining of approx 8 metres of faulty pipe). Workmen polite, kept me informed of what was required. Professional service. Reduced the overall cost once it was determined the length of pipework faulty. Tidied up after. Excellent service, would definitely recommend!

Terry McNill

Laid new drain & created a jet wash bay

These guys know their onions. Anthony and his team went out of their way to give us the best possible result! Fully professional on every level. I can’t endorse this company enough. They where brilliant at explaining the different steps we needed to take to make this project work. They dealt with all the issues with ease and aplomb. Pleasure to have such a competent team on site. Big massive thank you to Direct Drains

David Duggan

Dealt with an unexpected problem very well

Arrived dead on time and worked without stopping all day until finished. Dealt with an unexpected problem very well and kept me informed and showed me every step of the way until finished. Replaced crazy paving as found and left clean and tidy.

Adam, via Google

Unblocked two & only charged for one!

Came to look at unblocking one drain but ended up unblocking two and only charged for one. Gave sound advice on a problem he was unable to fix. Worked through a down pour of rain too!! Would recommend Direct Drains to friends and family and will use him again myself.

Customer, Sussex

Professional, courteous & reliable

Direct Drains was professional, courteous and reliable. He succeeded in unblocking the outside main drain and did so quickly and efficiently for which I was extremely grateful. I was informed of the cost on the phone prior to Darren coming out to me and also told that if he could not resolve the problem (which he could) then there would be no charge. I would not hesitate in recommending his service to others and will definitely use his company again should the need arise.

Customer, South London

Very good work carried out

Very good work carried out and gave extra info about how to maintain it and ensure to not get it blocked again. Called me before arriving, to make sure I was home and came at the time I was told

Customer, Berkshire

What more could I ask for

Having never used Direct Drains before, I phoned with an emergency request for help to clear a blocked drain within my retail premises at 3.30 Thursday, before Easter weekend. Darren was with me by 4.15. Job all done, double checked and cleaned away by 5pm. What more could I ask for. Thank you.

Customer, Wiltshire

Will definitely use again

Called Direct Drains for advice on work needed, he gave me a quote and price which I thought very reasonable, he came out that afternoon. Will definitely use again if needed. Highly recommend.

Customer, Hampshire